Visiting Service & Housebound Library Service Update

We are excited to be looking now at re-starting our Visiting Service and our Housebound Library Service again with face to face and home visits.  In March 2020 due to covid-19 we had to take the very difficult decision to suspend face to face visiting in order to keep our clients and volunteers safe. We continued to support our clients from these services through regular telephone calls and helped them in anyway that we could and we thank our volunteers from the services for the amazing support that they have continued to provide the clients through what has been an extremely challenging and unprecedented time for everyone.

We are now delighted that we can start to look at getting our volunteers back out doing their visits and we are currently updating our policies and procedures in line with Government Guidelines and other agencies to maintain the safety and well being of our clients and volunteers before they resume home visits.  We are aware that with the ongoing situation with Covid-19 we will need to keep monitoring the situation and take decisions as when required if Government guidelines and restrictions change.

We are also aware that there will be clients who may feel worried or concerned about having face to face visits and we are happy for telephone contact to remain in place for any one who may feel more comfortable with this.  We also have our Daily Morning Call Service available for any clients who wish to have this.  Our Morning Call Service has been running throughout the pandemic and our volunteers who do the daily calls have been fantastic in supporting the clients.  Our new Telephone Befriending Service is also proving to be a vital lifeline and we encourage any older people who are feeling lonely or isolated to give us a call to discuss the various services we provide to see how we can help them.

We will have further details soon about restarting face to face visiting and we are very much looking forward to getting these much needed services resumed.

If you are interested in any of our services please contact us for a chat on 07514494053  or click here